Eagle Wing Whale & Wildlife Watching Tours Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Key activities are accessible to guests using mobility devices
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
Experience the magic of the Salish Sea with Eagle Wing Tours, an award-winning marine eco-adventure company that offers year-round whale & wildlife watching tours out of Victoria, British Columbia. With a fleet of custom-designed open & covered boats, we can meet your specific needs, including barrier-free accessibility for those with mobility challenges. All of our tours range from 3+ to 4+ hours or more! Our 4 pillars are at the heart of everything we do: Conservation, Sustainability, Research & Education. We are globally certified as a responsible ecotourism operator & were the first in our industry to donate part of our revenue to conservation & research partners in the region. We were Canadas first third-party verified 100% carbon neutral whale watching company. We have won national & international awards for our tour experience & for our industry-leading sustainability & marine education initiatives. See more & do more with us and & become part of the conservation solution!
